Privacy Policy
Last updated: September 7, 2026
GoofieTails ("we", "us", "our") is operated by Suyash Gangurde. This policy explains what we collect, why, and your rights. By using the GoofieTails app or website (goofietails.com) you agree to this policy.
1. Who is the data controller
Suyash Gangurde is the controller of your personal data. Contact us at support@goofietails.com.
2. What we collect
You provide
- Account: email, display name, username, profile photo, and a user ID (via Firebase Authentication — Email/Password, Google, or Apple Sign-In).
- Pet profiles: name, species, breed, age, weight, photos.
- Care data: feedings, medicines, vaccinations, schedules, walks, weight logs, notes.
- Moments & Community: photos/videos ("Moments"), captions, tagged pets, comments, and reactions you share.
- Documents: files you upload or scan into the Document Vault.
- Messages & media: text/photos/PDFs you send to Lily; audio during voice chat.
- Family sharing & Friends: email addresses of people you invite to a pet, and friend requests.
Collected automatically
- Location: precise GPS during Walks; approximate location for weather and "Explore nearby". Disable anytime in iOS Settings.
- Device & diagnostics: app version, device type, crash/error logs.
- Push token: to deliver reminders/notifications.
Payments: subscriptions are processed by Apple and managed via RevenueCat. We receive subscription status only — we never receive your card details.
3. Why we use it (legal bases — UK GDPR)
- Provide the core app (pets, logs, walks, reminders, Moments, friends) — performance of a contract.
- Power Lily AI chat/voice and image/PDF analysis — contract / consent.
- Send reminders you set up — contract / consent.
- Show nearby places and weather — contract / legitimate interests.
- Process subscriptions — contract.
- Keep the service secure, moderate content, and fix bugs — legitimate interests.
4. Third-party processors
| Provider | Purpose | Data shared |
|---|---|---|
| Google Firebase | Auth, push, hosting | Account, device/push token |
| Google (Gemini) | Voice + photo/PDF analysis | Audio, images, PDFs, prompt text |
| Perplexity | AI text chat | Chat messages + pet context |
| Cloudinary | Photo, video & document storage | Moments, images, videos, PDFs |
| RevenueCat + Apple | Subscriptions | Purchase/subscription status |
| Google Maps / Places | Explore + geocoding | Approx. location, search queries |
| Sentry | Crash/error monitoring | Diagnostic logs (auth/bodies scrubbed) |
We do not sell your personal data and do not use it for third-party ads.
5. Artificial Intelligence Features (Lily)
GoofieTails includes an AI assistant ("Lily") for text chat and voice conversations. To generate responses, the app sends the following to third-party AI providers: the messages you type, your pet's profile and care details (such as name, breed, age, weight, and logged feedings, medications, vaccinations, and walks), and any photos or documents you choose to attach.
These AI providers are Perplexity AI (text chat) and Google (Gemini) (voice mode). Data is sent solely to produce a response to you. It is not used for advertising and is not sold. We require these providers to protect your data to a standard equivalent to this policy.
Before any data is shared with an AI provider, the app asks for your explicit consent in a one-time in-app prompt. You can decline, in which case the AI features are not used and no data is sent.
6. Photos and moments you share
Moments and the Community feed
GoofieTails lets you share one photo or short video per day (a "Moment"), optionally with a caption and a tagged pet. Moments you share are visible to the people you have accepted as friends in the app, and to nobody else. Moments are stored on our media host (Cloudinary) and on our servers.
You can delete any Moment you have shared at any time from the ⋯ menu on the post. Deleting removes it from your friends' feeds and from your Memories calendar, and deletes the underlying image or video file.
Moments are not public, are not indexed by search engines, and are never used to train AI models.
7. Your public handle and friends
Usernames and friends
To let friends find you, you may claim a username. Your username, display name and profile photo are visible to other GoofieTails users who search for you. Your email address is never shown to other users.
Adding a friend requires both people to agree: one sends a request, the other accepts. Either person can remove the friendship at any time, which immediately stops both of you seeing each other's Moments.
You can block another user. Blocking removes any friendship between you, hides your Moments from them and theirs from you, and prevents them from finding you in search.
8. Reporting, moderation and retention
Reporting content
You can report any Moment that you believe breaks our rules, using the ⋯ menu on the post. A reported Moment is removed from every feed immediately while we review it. Reports are anonymous — the person who posted is not told who reported them.
We keep a record of reports (the reported post, the reason given, and any description you add) so we can act on repeat problems. If you have a concern about content or another user, you can also contact us directly at support@goofietails.com; we aim to respond within 24 hours.
Retention
Moments, comments and reactions are kept until you delete them or close your account. Deleting your account removes your pets, care records, Moments, comments, friendships and username. Reports you have filed are kept in anonymised form so that moderation decisions remain reviewable.
9. International transfers
Some providers process data outside the UK/EEA (e.g. the US). Where that happens we rely on appropriate safeguards such as Standard Contractual Clauses.
10. How long we keep it
We keep data while your account is active. You can delete individual records in-app anytime. When you delete your account, we delete or anonymize your personal data within 30 days (including pets, care records, Moments, comments, friendships, and username), except where retention is legally required.
11. Your rights (UK GDPR)
You can access, correct, delete, restrict, or object to processing, request portability, and withdraw consent. Email support@goofietails.com. You may also complain to the ICO (ico.org.uk). Delete your account in-app via Settings → Delete account or by email.
12. Children
GoofieTails is not directed to children under 13/16. We do not knowingly collect their data; contact us to remove any.
13. Security
We use encryption in transit, authenticated APIs, and access controls. No method is 100% secure, but we work to protect your data and notify you of breaches as required.
14. Changes
We'll update this policy as the app evolves and post the new date here. Material changes will be communicated in-app or by email.
15. Contact
Suyash Gangurde · support@goofietails.com