Privacy Policy
Last updated: [[DATE]]
GoofieTails ("we", "us", "our") is operated by [[Legal entity name]], [[registered address]]. This policy explains what we collect, why, and your rights. By using the GoofieTails app or website ([[yourdomain]]) you agree to this policy.
1. Who is the data controller
[[Legal entity name]] is the controller of your personal data. Contact us at [[privacy@yourdomain]].
2. What we collect
You provide
- Account: email, display name, and a user ID (via Firebase Authentication — Email/Password, Google, or Apple Sign-In).
- Pet profiles: name, species, breed, age, weight, photos.
- Care data: feedings, medicines, vaccinations, schedules, walks, weight logs, notes.
- Documents: files you upload or scan into the Document Vault.
- Messages & media: text/photos/PDFs you send to Lily; audio during voice chat.
- Family sharing: email addresses of people you invite to a pet.
Collected automatically
- Location: precise GPS during Walks; approximate location for weather and "Explore nearby". Disable anytime in iOS Settings.
- Device & diagnostics: app version, device type, crash/error logs.
- Push token: to deliver reminders/notifications.
Payments: subscriptions are processed by Apple and managed via RevenueCat. We receive subscription status only — we never receive your card details.
3. Why we use it (legal bases — UK GDPR)
- Provide the core app (pets, logs, walks, reminders) — performance of a contract.
- Power Lily AI chat/voice and image/PDF analysis — contract / consent.
- Send reminders you set up — contract / consent.
- Show nearby places and weather — contract / legitimate interests.
- Process subscriptions — contract.
- Keep the service secure and fix bugs — legitimate interests.
4. Third-party processors
| Provider | Purpose | Data shared |
|---|---|---|
| Google Firebase | Auth, push, hosting | Account, device/push token |
| Google (Gemini) | Voice + photo/PDF analysis | Audio, images, PDFs, prompt text |
| Perplexity | AI text chat | Chat messages + pet context |
| Cloudinary | Photo & document storage | Images, PDFs |
| RevenueCat + Apple | Subscriptions | Purchase/subscription status |
| Google Maps / Places | Explore + geocoding | Approx. location, search queries |
| Sentry | Crash/error monitoring | Diagnostic logs (auth/bodies scrubbed) |
We do not sell your personal data and do not use it for third-party ads.
5. AI features — important
Content you send to Lily (text, voice, images, PDFs) is processed by the AI providers above to generate responses. Lily is not a veterinarian. Its output is informational only — always consult a qualified vet for medical decisions.
6. International transfers
Some providers process data outside the UK/EEA (e.g. the US). Where that happens we rely on appropriate safeguards such as Standard Contractual Clauses.
7. How long we keep it
We keep data while your account is active. You can delete individual records in-app anytime. When you delete your account, we delete or anonymize your personal data within [[30]] days, except where retention is legally required.
8. Your rights (UK GDPR)
You can access, correct, delete, restrict, or object to processing, request portability, and withdraw consent. Email [[privacy@yourdomain]]. You may also complain to the ICO (ico.org.uk). Delete your account in-app via [[Settings → Delete account]] or by email.
9. Children
GoofieTails is not directed to children under [[13/16]]. We do not knowingly collect their data; contact us to remove any.
10. Security
We use encryption in transit, authenticated APIs, and access controls. No method is 100% secure, but we work to protect your data and notify you of breaches as required.
11. Changes
We'll update this policy as the app evolves and post the new date here. Material changes will be communicated in-app or by email.
12. Contact
[[Legal entity name]] · [[address]] · [[privacy@yourdomain]]